We respect and are committed to protecting your privacy. For your protection we automatically receive and record information from your browser including your IP address, cookie information, and the page(s) you visited on our website. We do Not sell your personal information.
To protect your payment and personal information we use a Secure Sockets Layer (SSL) software that is industry standard for secure e-commerce transactions. It encrypts all of your payment information so that un-intended third parties cannot understand the data.
Big Top Chautauqua does Not offer refunds or exchanges. All sales are final.
Once you have completed your transaction, you will immediately receive an email from Big Top Chautauqua's Webtix server as a sales receipt.
In addition, if you selected "Email Tickets" as a delivery method, your tickets will be emailed to you with a receipt containing helpful information about the Big Top. This email response may take a day or two.
If you did not select to have your tickets emailed to you, your tickets will be mailed by USPS if purchased more than 7 days in advance of the show. If the show occurs in 7 days or less, the actual tickets will be held at the gate in will-call under the name of the person who's credit card was used for the
purchase. Presentation of your purchase receipt at will-call will be helpful
though not necessary. If you selected "Email tickets" please print out the email tickets to present for scanning at the gate.
Thank you so much for your patronage.
Our box office can be contacted by calling (888)244-8368 or (715)373-5552 or by email:
tickets@bigtop.org